Privacy Policy &
Terms of Service

1. Introduction and General Terms

Welcome to SBL Academy. We are committed to protecting and respecting your privacy while providing high-quality training in Digital/IT, Logistics, and Rail Engineering.

These policies apply to the use of our website (https://www.sblacademy.co.uk/) and our educational services. SBL Academy is part of SBL Couriers.

Registered Address: Unit 28 Concord Road London, England, W3 0TH Contact: (+44) 20 3326 9319

By accessing this website or enrolling in our courses, you agree to be bound by these Terms and Conditions and our Privacy Policy.
 

2. Privacy Policy (GDPR Compliance)

2.1 Data We Collect We collect personal data necessary to facilitate your training, funding eligibility, and certification. This may include:

• Identity Data: Name, date of birth, and proof of ID.

• Contact Data: Email address, telephone number, and residential address.

• Eligibility Data: Employment status and residency details (required for Skills Bootcamps and government-funded programmes).

• Technical Data: IP address, browser type, and usage data via cookies.

2.2 How We Use Your Data Your data is strictly used for:

• Processing your course application and enrolment.

• Verifying eligibility for government funding (e.g., Department for Education, Mayor of London).

• Issuing qualifications and certificates upon course completion.

• Improving our website and service offerings.

2.3 Data Sharing We do not sell your data. We may share your information with:

• Funding Bodies: To validate funded training spots.

• Accrediting Bodies: To issue your specific qualifications (e.g., NVQ, Rail Engineering certifications).

• SBL Couriers: For internal administrative purposes.

2.4 Your Rights Under the UK General Data Protection Regulation (UK GDPR), you have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us directly.
 

3. Terms of Service & Course Enrolment

3.1 Eligibility Certain courses, particularly the Skills Bootcamps, are subject to specific eligibility criteria (e.g., age, residency in England, right to work). SBL Academy reserves the right to request documentation to verify eligibility before confirming a place.

3.2 Attendance and Conduct Students are expected to maintain professional conduct throughout their training. Regular attendance is mandatory for qualification completion. SBL Academy reserves the right to terminate the training of any student who breaches our Code of Conduct or compromises safety, especially within our Rail Engineering and Logistics practical sessions.

3.3 Cancellations and Refunds

• Funded Courses: Failure to attend funded courses without notice may affect future eligibility for government-funded training.

• Paid Courses: Specific cancellation windows and refund policies will be provided at the point of booking. Please contact administration for specific queries regarding paid enrolment cancellations.

3.4 Limitation of Liability While we strive to ensure the accuracy of the content on our website and in our courses, SBL Academy is not liable for any direct or indirect loss or damage arising from the use of our site or reliance on its content, to the extent permitted by English law.
 

4. Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.

• Essential Cookies: Required for the operation of the website (e.g., secure login).

• Analytics Cookies: Help us understand visitor counts and traffic sources (e.g., Google Analytics).
   

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

5. Changes to These Policies

SBL Academy reserves the right to update these policies at any time. Any changes will be posted on this page with an updated revision date.

Last Updated: 2026